Refund Policy

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At The Nine, we want you to be completely satisfied with your purchase. If you are not satisfied with your order for any reason, you may be eligible for a refund or exchange, subject to the following conditions:

• Eligibility: To be eligible for a refund or exchange, items must be returned in their original condition within [number] days of purchase.
• Proof of Purchase: You must provide proof of purchase, such as a receipt or order confirmation, when requesting a refund or exchange.
• Return Process: To initiate a return, please contact our customer support team. You will be responsible for return shipping costs unless the return is due to an error on our part.
• Refund Processing: Refunds will be issued to the original payment method within [number] business days of receiving the returned item.